Community Service Manager Career Guide

Job Description:
  • Plan, direct, or coordinate the activities of a social service program or community outreach organization.
  • Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits.
  • Work may involve directing social workers, counselors, or probation officers.

Community Service Manager Salary 2024

National Salary Data for Community Service Managers

This bar graph shows the annual salary for Community Service Managers.

U.S. Salary in 2024

Annual Median Salary: $74,240
Hourly Median Wage: $35.69

Data sourced from O*NET Online, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Projected Employment for Community Service Managers

Job Growth Projections

This line chart shows the projected job growth over 10 years for Community Service Managers.

Projected Job Openings for s by 2031

Projected Growth Rate in Job Openings by 2031: 12%

Data sourced from CareerOneStop, provided by the U.S. Department of Labor.

Typical Tasks for Community Service Managers

  • Direct activities of professional and technical staff members and volunteers.

  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.

Technologies and Skills Used by Community Service Managers

Data base user interface and query software

  • FileMaker Pro
  • Microsoft Access

Presentation software

  • Microsoft PowerPoint

Spreadsheet software

  • IBM Lotus 1-2-3
  • Microsoft Excel

Basic Skills

  • Figuring out how to use new ideas or things
  • Keeping track of how well people and/or groups are doing in order to make improvements

People and Technology Systems

  • Figuring out how a system should work and how changes in the future will affect it
  • Thinking about the pros and cons of different options and picking the best one

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

How To Become a Community Service Manager

Becoming a Community Service Manager is a rewarding career path that involves leading programs and initiatives designed to improve the lives of individuals and communities. If you're interested in pursuing this profession, here's a step-by-step guide to set you on the right path.

Understand the Role and Responsibilities

Before diving into the educational requirements, it's crucial to understand what a Community Service Manager does. In this role, you will:

  • Oversee the operations of nonprofit organizations or government social service departments.
  • Develop and implement community service programs.
  • Manage budgets, grant writing, and funding proposals.
  • Supervise staff and volunteers.
  • Evaluate the effectiveness of programs and services.
  • Engage with community members to understand their needs.

Obtain the Necessary Education

To become a Community Service Manager, you typically need:

  • A bachelor’s degree in public administration, social work, public health, or a related field.
  • Some employers may require a master’s degree, especially for higher-level positions.

Gain Relevant Experience

Practical experience is vital in this field:

  • Seek internships or volunteer opportunities in community organizations or social service agencies.
  • Consider entry-level positions such as a social worker or community outreach worker to gain hands-on experience.

Develop Essential Skills

Certain skills are critical for success as a Community Service Manager:

  • Strong leadership and management abilities.
  • Effective communication and interpersonal skills.
  • Problem-solving and strategic planning capabilities.
  • Proficiency in budgeting and resource allocation.
  • Familiarity with data analysis and performance measurement tools.

Consider Certification

While not always mandatory, professional certification can enhance your qualifications:

  • The Certified Social Work Case Manager (C-SWCM) or the Social Work Case Management (SWCM) certifications from the National Association of Social Workers.

    Stay Updated with Continuing Education

Continuing education is important for staying current in the field:

  • Attend workshops, seminars, and conferences relevant to community service management.
  • Subscribe to professional journals and publications.

Network with Professionals

Networking can lead to opportunities and professional growth:

By following these steps, you can pave your way to a fulfilling career as a Community Service Manager. Focus on building your qualifications, gaining experience, and networking within the industry to enhance your prospects.

Community Service Manager Career Path FAQ's

What education is required to become a Community Service Manager?

To become a Community Service Manager, you typically need:

  • A bachelor's degree in social work, public or business administration, public health, or a related field.
  • Some positions may require a master's degree, particularly for higher-level management roles.
  • Relevant coursework that includes subjects like social service policy, program development, community outreach, and nonprofit management.

What kind of experience is needed for a Community Service Manager role?

Prior experience is crucial for a career as a Community Service Manager:

  • Experience working in social service settings or community organizations.
  • Leadership roles or project management experience can be particularly beneficial.
  • Volunteering or internships in community service can also provide valuable experience and insight into the role.

Are there certifications or licenses required?

While not always mandatory, certain certifications can enhance your qualifications:

  • Some states may require certification for specific community service manager positions.
  • Professional certifications like the Certified Social Work Manager (CSWM) can demonstrate expertise and commitment to the field.
  • Continuous professional development through workshops and seminars can be advantageous.

What skills are important for Community Service Managers?

Essential skills for this career include:

  • Strong leadership and management skills to oversee projects and staff.
  • Excellent communication skills for working with diverse groups and stakeholders.
  • Problem-solving abilities to address community needs and organizational challenges.
  • Financial acumen to manage budgets and allocate resources effectively.

What are typical job duties of a Community Service Manager?

The job duties often involve:

  • Planning and coordinating community programs and services.
  • Supervising staff and volunteers who provide services to the public.
  • Analyzing data to determine the effectiveness of programs.
  • Writing proposals and reports for funding, policies, and program development.

What advancement opportunities exist for Community Service Managers?

Career advancement can take several forms:

  • Gaining additional education, such as a master's degree.
  • Obtaining higher-level management positions within larger organizations.
  • Specializing in a particular area of community service, such as public health or youth programs.

What is the job outlook for Community Service Managers?

According to the U.S. Bureau of Labor Statistics, employment of social and community service managers is projected to grow:

  • The growth rate from 2019 to 2029 is much faster than average at 17%.
  • The demand for social services and healthcare services is expected to drive employment growth.

Where do Community Service Managers typically work?

Community Service Managers work in a variety of settings:

  • Nonprofit organizations
  • Government agencies
  • Private for-profit social service companies
  • Healthcare facilities

Remember, every career path is unique, and these FAQs provide a general outline of what you can expect in the role of a Community Service Manager. It's important to research specific requirements for the area you wish to work in as these can vary by location and employer.

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